In all cases we at Tampa Agricultural Products carefully monitor and track each order we ship. All of our products claims are accurate and the individual benefits provided by each have been carefully researched and documented. We endeavor to provide you with products that provide proven effective solutions. It is our aim to provide 100% satisfaction. If in the rare instance you order the incorrect item by mistake, you may return the product in it's original unopened package for an exchange and any additional charge or credit for the correct replacement product plus shipping. All other sales are final.